Contact Us
- Welcome
- StayTouch operates a platform that enables users to share business and personal contact information, we make this platform available through our mobile application, which can be downloaded on to your mobile device (the "StayTouch ") and our website at www.staytouch.com (collectively, the "Service").
- The Service is operated by GG Technologies, Inc("StayTouch", "we", "our", or "us").
- Please also read our Privacy Policy and Community Guidelines. We have zero tolerance for objectionable content or abuse.
- Your relationship with us
- These terms and conditions (these "Terms of Service") set out the terms of your relationship with us. It is important that you read and understand these Terms of Service before using the Service. If you are located in the EU or in the UK, our Terms of Service found here, if you are located in the United States of America, our US Terms of Service found here govern your relationship with us.
- By using and accessing the Service, you agree to these Terms of Service. If you do not agree to these Terms of Service, please do not use the Service.
- While all of the provisions in these Terms of Service are important, you should pay particular attention to: (a) how Premium Feature subscriptions automatically renew and your associated payment obligations (see Section 7); (b) when we may terminate your use of the Service (see Section 13); (c) our liability to you (see Section 15); and (d) your cancellation right for any Premium Feature (see Section 19).
- Information about us
StayTouch is a company registered in the State of Delaware, USA with its registered address at 251 Little Falls Drive, Wilmington, New Castle County, Delaware 19808-1674.
- Privacy
Your privacy is important to us. Please read our Privacy Policy to understand how we collect, use and share personal information about you.
- Using the Service
- The Service allows you to share your contact details and other information about you with other individuals, to receive such information from other users, and to add notes, pictures and voice notes to the records of any contacts you store on the Service.
- In order to access and use the Service, you must set up an account on the Service using your phone number and email address (your " Account "). You will need to verify your phone number using the code we send to you, and to create a password for your Account. We encourage you to use "strong" passwords (i.e. passwords that use a combination of upper and lower case letters, numbers and symbols) with your Account.
- You must be 13 years or older to use the Service. If you are under the legal age required to enter into a legally binding agreement, your use of the Service is subject to you obtaining parental consent and your supervising parent or legal guardian is considered the user under these Terms of Service and is responsible for any and all activity under your Account.
- Your right to use the Service
- Your right to use the Service is personal to you and you are not allowed to give this right to another person. Your right to use the Service does not stop us from giving other people the right to use the Service.
- We allow you to download the StayTouch App for use on your device in order to access and use the Service in accordance with these Terms of Service and we grant you a non-exclusive, personal, non-transferable limited licence and right to use the Service for this purpose only.
- Unless allowed by these Terms of Service or as permitted by the functionality of the Service, you agree not to:
- copy the StayTouch App or any other portion of the Service;
- give or sell or otherwise make available the StayTouch App or any other portion of the Service to anybody else;
- change the StayTouch App or any other portion of the Service in any way;
- look for or access the code of the StayTouch App or any other portion of the Service that we have not expressly published publicly for general use.
- You agree that all confidential information, copyright and other intellectual property rights in the StayTouch App or any other portion of the Service belong to us or the people who have licenced those rights to us.
- You agree that you have no rights in or to the StayTouch App or any other portion of the Service other than the right to use it in accordance with these Terms of Service.
- Fees and Payments
- You do not need to pay to access the Service. However, we may charge you a fee ("Premium Fees") to use certain features and functionalities (“Premium Features”) of the Service that are available through the StayTouch App. We will notify you if you need to pay a Premium Fee to use any Premium Feature if you select it when you use the Service.
- When you confirm that you wish to pay a Premium Fee for a Premium Feature, you will be asked to expressly accept these Terms of Service and you authorise us to charge the applicable Premium Fee to the Apple App Store account or other Distribution Platform (as defined in Section 9.1) account linked to your device. You confirm that you have the right to use the relevant account to make purchases on your device.
- When you decide to purchase access to the relevant Premium Feature of the Service, you will need to select the period for which you wish to use that Premium Feature. Your subscription for the relevant Premium Feature of the Service will continue for that selected initial period, and will then automatically renew at the end of that period for subsequent periods equal in length to the initial period (the initial period and each such renewal period each being a "Subscription Period"). We will charge you the applicable Premium Fee at the beginning of each Subscription Period.
- If you terminate your subscription, you may continue to use the relevant features and functionalities of the Service which are subject to the Premium Fees until the end of the then-current Subscription Period and your subscription will not be renewed. However, you won’t be eligible for a prorated refund of any portion of any Premium Fees paid for the then-current Subscription Period. If you do not want to continue to be charged on a recurring basis, you must cancel or terminate your subscription using the appropriate settings on your device, Apple App Store account or other Distribution Platform account. Your subscription cannot be terminated before the end of the then-current Subscription Period for which you have already paid, and except as expressly provided in these terms, StayTouch will not refund any amounts that you have already paid.
- Apple App Store Provisions
- This clause 8 applies where the StayTouch App has been acquired from the Apple App Store. You acknowledge and agree that these Terms of Service are solely between you and StayTouch, not Apple, Inc. ("Apple") and that Apple has no responsibility for the StayTouch App or content thereof. Your use of the StayTouch App must comply with the App Store Terms of Service.
- You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the StayTouch App. In the event of any failure of the StayTouch App to conform to any applicable warranty, you may notify Apple, and (where applicable) Apple will refund the purchase price for the StayTouch App to you; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the StayTouch App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be solely governed by these Terms of Service and any law applicable to StayTouch as provider of the StayTouch App.
- You acknowledge that Apple is not responsible for addressing any claims of you or any third party relating to the StayTouch App or your possession and/or use of the StayTouch App, including, but not limited to: (i) product liability claims; (ii) any claim that the StayTouch App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation; and all such claims are governed solely by these Terms of Service and any law applicable to StayTouch as provider of the StayTouch App.
- You acknowledge that, in the event of any third-party claim that the StayTouch App or your possession and use of the StayTouch App infringes that third party’s intellectual property rights, StayTouch, not Apple, will be solely responsible for the investigation, defence, settlement and discharge of any such intellectual property infringement claim to the extent required by these Terms of Service.
- You represent and warrant that: (i) you are not located in a country that is subject to U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
- You and StayTouch acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Terms of Service as relates to your license of the StayTouch App, and that, upon your acceptance of these Terms of Service, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms of Service as relates to your license of the StayTouch App against you as a third-party beneficiary thereof.
- Other App Marketplaces and Platforms
- This clause 9 applies where the StayTouch App has been acquired from any app store or distribution platform other than the Apple App Store, including the Google Play Store and the Windows Store (the "Distribution Platform"):
- you acknowledge that these Terms of Service are between you and StayTouch, and not with the provider of the Distribution Platform ("Store Provider");
- your use of the StayTouch App must comply with the Store Provider’s then-current Distribution Platform Terms of Service;
- the Store Provider is only a provider of the Distribution Platform where you obtained the StayTouch App;
- StayTouch, and not the Store Provider, is solely responsible for the StayTouch App;
- the Store Provider has no obligation or liability to you with respect to the StayTouch App or these Terms of Service; and
- you acknowledge and agree that the Store Provider is a third-party beneficiary to these Terms of Service as it relates to the StayTouch App.
- Your content
- You confirm that any images, text or information that you upload to the Service (your "User Content") will meet the Rules of Acceptable Use (as defined in Section 11).
- We do not claim ownership of your User Content, and ownership will remain with you and any third party whose content you include in your User Content. Instead, you grant us a worldwide, non-exclusive, royalty-free, fully paid-up and perpetual licence to use, copy, reproduce, distribute, adapt, re-format, modify, publish, translate, license, sub-license and otherwise make available the User Content anywhere and in any form for the purposes of providing the Service (including allowing individuals that you give access to any User Content to view and use your User Content).
- You must ensure that you are able to grant us the above licence for any content owned by a third party that you include in your User Content.
- Our right to use your User Content does not in any way affect your rights under applicable data protection and privacy laws. Please see our Privacy Policy which provides information on how we use your personal information.
- We have the right to monitor any User Content and to reject, refuse or delete any User Content where we consider that it breaks any of the Rules of Acceptable Use. Please also read our Community Guidelines. We have zero tolerance for objectionable content or abuse.
- Rules of Acceptable Use
- In addition to the other requirements within these Terms of Service, this section describes specific rules that apply to your use of the Service (the "Rules of Acceptable Use"). We encourage you to also read our Community Guidelines. As described below we have zero tolerance policy for objectionable content or abuse.
- When using the Service you must not:
- circumvent, disable or otherwise interfere with any security related features of the Service;
- give any false or misleading information, impersonate any person or permit any other person to use the Service under your name or on your behalf unless such person is authorised by you;
- use the Service (or set up another Account) if we have suspended or banned you from using it;
- advocate, promote or engage in any illegal or unlawful conduct, including any criminal activity, fraud or money laundering, or conduct that causes damage or injury to any person or property;
- modify, interfere, intercept, disrupt or hack the Service;
- misuse the Service by knowingly introducing viruses, Trojans, worms, logic bombs or other material which would harm the Service or any user of the Service's own equipment;
- collect any data from the Service other than in accordance with these Terms of Service;
- use any automated system, including without limitation "robots", "spiders" or "offline readers" to access the Service in a manner that send more request messages to the Service than a human can reasonably produce in the same period of time;
- submit or contribute any User Content that contains nudity or violence or is abusive, threatening, obscene, misleading, untrue or offensive;
- submit or contribute any User Content that you do not own or have the right to use or otherwise infringe the copyright, trademark or other rights of third parties;
- use any User Content in violation of any licensing terms specified by the owner;
- submit or contribute any information or commentary about another person without that person's permission; or
- threaten, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety or be likely to harass, upset, embarrass, alarm or annoy any other person.
- Failure to comply with Rules of Acceptable Use constitutes a serious breach of these Terms of Service, and may result in our taking all or any of the following actions (with or without notice):
- immediate, temporary or permanent withdrawal of your right to use the Service without a refund of any amounts that you have already paid;
- issuing of a warning to you;
- legal action against you including proceedings for reimbursement of all costs (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
- disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
- The responses described in Section 11.3 are not limited, and we may take any other action we reasonably deem appropriate.
- Notice and takedown policy
- Any person may contact us by sending us a notice (an " Infringement Notice ") if any content available through the Service infringes their rights pursuant to the EU Digital Copyright Directive (and any national law implementing the same in the European Union or United Kingdom). The Infringement Notice should be sent by email to copyright@staytouch.com. Please provide the following information in the Infringement Notice:
- We will take the action that we believe is appropriate depending on the nature of the Infringement Notice and will aim to respond to you within a reasonable period of time on the action we propose to take.
(a) your name and contact details;
(b) a statement explaining in sufficient detail why you consider that the content available through the Service infringes your rights or fails to comply with our Rules of Acceptable Use; and
(c)a link to or such other means of identifying the problematic content.
- Ending our relationship
- If at any time you do not feel that you can agree to these Terms of Service or any changes made to these Terms of Service or the Service, you must immediately stop using the Service.
- Deleting the StayTouch App might not close any Account you have created in relation to the Service. You can deactivate your Account using the applicable functionality on the Service. If you would like to delete your Account, you must notify us by emailing us at contact@staytouch.com with the subject line "Delete Account", and we will end your use of the Service and close your Account within a reasonable period of time. If you have subscribed for any Premium Feature, we will close your Account at the end of the Subscription Period in which you notify us that you would like to close your Account and stop using the Service.
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If you have obtained a free trial to a Premium Feature, StayTouch reserves the right at any time to modify or discontinue, temporarily or permanently, such free trial and your access to the Service with or without notice. Unless modified or discontinued by StayTouch in its sole discretion, your free trial shall continue until the end of the applicable free trial period, or until you cancel or upgrade to a paid subscription for such Premium Feature.
- We may withdraw the Service as long as we give you reasonable notice that we plan to do this provided that if you are not in breach of these Terms of Service, we will provide you with a pro rata refund of any Premium Fee paid by you in advance reflecting the period where you could not benefit from the Premium Feature as a result of such termination.
- If you or we end your use of the Service or we withdraw the Service as described in this Section, we may delete your User Content, any other information that you have uploaded to the Service or any other information we hold about you. You will also lose any rights you have to use the Service or to access our content or your User Content. You should therefore ensure that you keep a copy of any information or content you use on the Service, as well as your User Content, as we will not offer you compensation for any losses you might suffer if you lose your rights to access and use the Service or any such information, content or User Content.
- The termination of your use of the Service shall not affect any of your obligations to pay any sums due to us.
- Our liability and responsibility to you
- We use reasonable efforts to ensure that the features and functionalities of the Service are of a reasonably satisfactory standard, however, certain features may rely on networks and connections that are beyond our control. Furthermore, due to the nature of the Internet and our technology, the Service is provided on an "as available" and "as is" basis. This means that we are unable to promise that your use of the Service will be uninterrupted, without delays, error-free or meet your expectations and we do not give any commitment relating to the performance or availability of the Service in these Terms of Service and, to the extent permitted under applicable law, we exclude any commitments, warranties and conditions that may be implied by law.
- In the event of a claim arising out of the provision of the Service or these Terms of Service, our maximum responsibility to you, under contract, negligence or otherwise will never be more than the amount you have paid us in the 12 months prior to the claim arising.
- In every case, we will never be responsible, under contract, negligence or otherwise for any lost profits, or damages resulting from lost data or business interruption or loss or damage that:
- caused by your unauthorised use of the Service;
- is not reasonably foreseeable or that is indirect; or
- that is caused by a failure by you to comply with these Terms of Service (or any other legal agreement you have with us), your negligence or your failure to follow our reasonable instructions,
- In some jurisdictions, consumer protection laws may not allow certain disclaimers or exclusions or limitations of liability and consequently some of the disclaimers, exclusions and limitations of liability in these Terms of Service may not apply in whole or in part. We do not seek to exclude or limit our liability for death or personal injury caused by our negligence, or for any other liability that cannot be excluded of restricted by applicable law and our total liability, under contract, negligence or otherwise for failure to provide the Service with reasonable skill and care is limited to the total Premium Fees paid by you.
in each case, unless and to the extent that we were in breach of a legal obligation or duty of care owed to you by Us.
- Resolving disputes and complaints
- If you have a dispute with us or a complaint relating to the Service, in the first instance please contact us at legalcontact@staytouch.com and attempt to resolve the dispute with us informally.
- In the unlikely event that we have not been able to resolve a dispute informally, we will discuss and agree with you the most effective way of resolving our dispute.
- Changes to the Service
- We are constantly updating and improving the Service to try and find ways to provide you with new and innovative features and services. Improvements and updates are also made to reflect changing technologies, tastes, behaviours and the way people use the Internet and the Service.
- In order to do this, we may need to update, reset, stop offering and/or supporting a particular part of the Service, or feature relating to the Service. These changes to the Service may affect your past activities on the Service and certain features that you use and could involve them being deleted or reset.
- You agree that a key characteristic of the Service is that changes to the Service will take place over time and this is an important basis on which we grant you access to the Service. We will try to give you notice when we make a material change to the Service, but this is not always practical. Once we have made changes to the Service, your continued use of the Service will show that you have accepted any changes to the Service. You are always free to stop using the Service.
- Changes to these Terms of Service
- We may revise these Terms of Service from time to time but the most current version will always be at www.staytouch.com.
- Changes will usually occur because of new features being added to the Service, changes in the law or where we need to clarify our position on something.
- If we change these Terms of Service, we will give you notice by posting a revised version on the Service and updating the “Last updated” date at the top of these Terms of Service. The revised Terms of Service will be effective immediately if you are a new user of the Service. Existing users will be deemed to have accepted the revised Terms of Service by continuing to use the Service after such revised Terms of Service have become effective.
- In the event a change to these Terms of Service has an adverse impact on your rights and obligations contained in these Terms of Service, the Service and/or content provided to you (in each case as decided by StayTouch acting reasonably), you may terminate these Terms of Service within ten (10) days of the change coming into effect by notifying us by sending an email to contact@staytouch.com, we will then delete your Account and provide you with a pro rata refund of any Premium Fee paid by you in advance reflecting the period where you could not benefit from that Premium Feature as a result of such termination.
- External Services
The Service include access to links to, and content and data from, third parties (“External Services”). These links, content, and data are provided solely as a convenience to you and, are not as an endorsement by us of the content available on such External Services and may be subject to separate legal terms and conditions between you and third parties. The content of such External Services is developed and provided by others. In addition, the Service permit access to content posted, stored, or displayed at the direction of users of the Service, for which we cannot accept any responsibility or liability, under contract, negligence or otherwise.
- Documents that apply to our relationship with you
- Except as expressly agreed by us, the current version of these Terms of Service and any other terms presented to you on or before you create your Account and pay Premium Fees constitute the entire and only legal terms and conditions that apply to our relationship with you with respect to their subject matter, and supersede all previous or contemporaneous agreements, whether written or oral, between you and us with respect to that subject matter.
- We intend to rely on these Terms of Service as setting out the written terms of our agreement with you for the provision of the Service. If part of these Terms of Service cannot be enforced then the remainder of these Terms of Service will still apply to our relationship.
- If you do not comply with these Terms of Service and we do not take action immediately, this does not mean we have given up any right we have and we may still take action in the future.
- Severability
If any provision of these Terms of Service is judged to be illegal or unenforceable, this will not affect the continuation in full force and effect of the remainder of the provisions.
- Survival
All Sections of these Terms of Service that, by their nature, should survive termination will survive termination, including, without limitation, the Sections entitled Your content, Fees and payment and Our liability and responsibility to you.
- Assignment and transfer
These Terms of Service, and any rights and licences granted hereunder, may not be transferred or assigned by you, but may be assigned or transferred by us without restriction, provided we ensure such assignment does not affect your rights under these Terms of Service. These Terms of Service will continue for the benefit of our successors and permitted assigns.
- Law
English law will apply to all disputes and the interpretation of these Terms of Service. The English courts will have non-exclusive jurisdiction over any dispute arising from or related to your use of the Service. If you live outside of England, both you and StayTouch can bring legal proceedings in respect of the Service or these Terms of Service in either your local courts or the English courts.
- Contact and feedback
- If you need to contact us in relation to these Terms of Service, please email us at contact@staytouch.com , write to us as 251 Little Falls Drive, Wilmington, New Castle County, Delaware 19808-1674 or call us on +1-424-252-4760.
- We value hearing from our users, and are always interested in learning about ways we can improve the Service. By providing your feedback you agree that you are giving up any rights you have in your feedback so that we may use and allow others to use it without any restriction and without any payment to you.